Environment
- My Account Portal
- Phone not listed on the account
Answer
In many instances, your phone is not showing up on your account because it is activated under a different account with a different owner or/and a different email address.
Additional Notes
The account owner for the phone must open a Help ticket if any changes need to be made on the phone.
Article Created From
- 1257168
Note: Please do not update this article to include the 5-verification points.