How to Test GPS Hardware in Device Help


  • Test GPS hardware to ensure GPS functionality


  • All Motorola Phones except for Moto E1, Moto E2, Moto G1, and Motorola DEFY XT
  • Device Help application


  1. Navigate to your apps
  2. Open the Device Help app (Blue circle with white question mark)
  3. Tap FIX
  4. Tap Hardware Tests
  5. Scroll down to locate GPS
  6. Tap GPS to test GPS hardware

Additional Notes

Physical barriers may interfere with this test. Testing in an open outdoor area is best.

Article Created From

  • 1246862

Having trouble finding the answer you’re looking for? Ask an Expert Member.
(Our Experts are not staff, but their knowledge of our service and phones is outstanding!)