Environment
- All Republic Wireless Phones that are either lost or stolen
Answer
- Determine first if the phone can be recovered or if you would like to remotely lock or erase the Android phone: How to Find a Lost Android Phone
- If the phone cannot be found, purchase and Activate a new Republic phone from the Republic Wireless Online Store or from a third party seller with our Bring Your Own Phone program
- Note: If you decide to bring your own phone, you will need to purchase a Republic Wireless SIM card either through the Republic Online Store or from Amazon.
- Alternatively, you can re-activate an older phone to use as a replacement
- Note: Consult the Republic Wireless phones list to find out which of the following instructions apply
- You may also ask Republic Help to blacklist your lost or stolen phone
- Note: this would prevent others from being able to activate the phone with any carrier
- Once a phone is blacklisted, we can't remove it from the blacklist
Additional Notes
For warranty replacement please see: Is My Lost Or Stolen Phone Covered By My Phone Warranty?
If you currently have a 1.0 or 2.0 phone and are buying a 3.0 phone you will need to choose a My Choice plan.
If attempting to reactivate a Republic Wireless 3.0 phone, if the phone's SIM Card has been inactive for more than 20 days, you will have to purchase a new SIM Card.
If instead of activating a new or used phone as a replacement, you decide to cancel service with us, keep in mind that your number will go inactive and that it will not be recoverable after 30 days from deactivation.
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