Environment
- Activation of a different phone
- Phone number was previously used on the same account
Answer
If the number has been inactive for over 30 days we will not be able to get the phone number back. If the number has only been inactive within the last 30 days, please open a help ticket and include the following information:
- the phone number you want back
- the phone number currently on your phone
- the Device ID of your phone
Article Created From
- 1251488