How to Supply Photos of a Hardware Issue or Defect to Republic Help

Objective

  • To provide a photo of your phone to Republic Help

Environment

Procedure

  1. Remove any case or cover from the phone
  2. Using a different phone or camera, take a clear unobstructed photo of the affected area on the phone
    • Note: Please try to capture a few angles in good lighting
  3. Attach the photo(s) to your existing Help Ticket

Article Created From

  • 1255030

Having trouble finding the answer you’re looking for? Ask an Expert Member.
(Our Experts are not staff, but their knowledge of our service and phones is outstanding!)