How to Clear the App Data on Alcatel A30 and Motorola 3.0 Phones Running Android 7.1.1 and Below

Objective

  • Clear the messaging data on a Motorola 3.0 phone

Environment

  • Alcatel A30
  • Moto X Pure
  • Moto X4
  • Moto G4
  • Moto G4 Play
  • Moto G4 PLUS
  • Moto G5
  • Moto G5 Plus
  • Moto G5S Plus
  • Moto E4
  • Moto E4 Plus
  • Moto Z
  • Moto Z Play
  • Moto Z2 Play
  • Android 7.1.1 Nougat and below

Procedure

  1. Navigate to the Settings app
  2. Tap on Apps
  3. Tap the app you wish to clear data for
  4. Tap Storage
  5. Select Clear data

Additional Notes

This will not delete your messages.


Article Created From

  • 1250668

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