Objective
- Find the IMEI, or Device ID, of a Republic Wireless phone that will not turn on
Environment
- All Republic Wireless Phones
- Inoperable Screen
- Open Help Ticket
Procedure
- Go to the Republic Wireless website
- Click Sign In at the top-right of the screen
- Log in using your Republic Wireless credentials
- Click the Account Tab at the top of the screen
- Click the Phone tab to the left of the screen
- Scroll until the affected phone number is visible
- The Device ID is in grey right above the Phone number
Additional Notes
Please copy and paste the Device ID into your open Help Ticket
Article Created From
- 1248398