How to Perform a Battery Pull for the Moto E4 and Moto G4 Play

Objective

  • To perform a battery pull for the Moto E4 and Moto G4 Play

Environment

  • Moto E4
  • Moto G4 Play

Procedure

  1. Leave the phone powered on
  2. Remove the back cover
  3. Remove the battery
  4. After 60 seconds, replace the battery
  5. Power on the phone

Additional Notes

Pull the battery when the phone is frozen but unable to power off or restart.


Article Created From

  • 1247930

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