How to Downgrade Your Plan During a 3.0 Phone Upgrade Activation

Objective

  • Downgrading your current plan on your service line when upgrading your phone

Environment

Procedure

  1. Follow the activation steps in How to Activate a 3.0 Phone
  2. Your current plan on the service line you are upgrading will be displayed
  3. Complete activation
  4. Follow the instructions in How to Change Your Plan on a 3.0 Phone
  5. The downgrade will go into effect on your next bill cycle date

Additional Notes

How to Find Your Bill Cycle Date


Article Created From

  • 1252670

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