How to Downgrade Your Plan During a 3.0 Phone Upgrade Activation

Objective

  • Downgrading your current plan on your service line when upgrading your phone

Environment

Procedure

  1. Follow the activation steps in How to Activate a 3.0 Phone
  2. Your current plan on the service line you are upgrading will be displayed
  3. Complete activation
  4. Follow the instructions in How to Change Your Plan
  5. The downgrade will go into effect on your next bill cycle date

Additional Notes

How to Find Your Bill Cycle Date


Article Created From

  • 1252670

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