Symptoms
- SIM card error
Environment
- Moto E2
- Moto G3
- Moto X2
- SIM card bought from the Republic Online Store
Resolution
- Open a Help ticket or reply to your existing ticket
- Confirm the MEID of the phone
- Confirm the ICCID of the SIM card
- Confirm your shipping address
Once Republic Help has this information, we can get a compatible SIM card shipped to you.
Cause
SIM cards sold from the Republic Online Store are intended for newer released phones, and are not compatible with Republic Wireless 1.0 or 2.0 phones.
Article Created From
- 1249013