How to Change Your Phone Number Through Your Account Portal

Objective

  • To change a phone number through the account portal

Environment

Procedure

  1. Login to your account
  2. Under the phone you want to change the number of, click I WANT TO...
  3. Click Change My Number
  4. Enter your State, Area Code, and City
  5. Click the number you want
  6. Click I WANT THIS NEW NUMBER

Additional Notes

  • Be sure to use either Google Chrome or Firefox when making any changes to your account
  • You can change your number two times for free per service line. Any subsequent number changes will cost $10 (plus taxes)
  • You're not able to choose the last four digits of your phone number

Article Created From

  • 1245612

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