Objective
- To test the microphone on the phone
Environment
- All Motorola Phones except Moto E1, Moto E2, Moto X1, Moto G1 and Motorola DEFY XT
- Motorola Device Help application
Procedure
- Open the app drawer
- Tap Device Help
- Tap Fix
- Tap Hardware Tests
- Tap Microphone
- Tap Begin Test
- Note: You will need to speak into the microphone for three seconds and then the audio will be played back
- Tap Yes or No depending on whether you were able to hear the sound
- Update your existing Help Ticket with the results of your testing by supplying a screenshot of the results. If you currently do not have an open ticket, please open one with Republic Help.
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