(Archived) How to Attach a Screenshot from Your Phone to Your Help Ticket

Objective

  • Attaching a screenshot to your Help Ticket

Environment

Procedure

  1. Open the Gmail app
  2. Tap on the last email received from Republic Help
  3. Tap reply
  4. Tap on the paper-clip icon
  5. Tap attach file
  6. Tap on the screenshot file
  7. Type a response into the email 
  8. Tap send

Additional Notes

For instructions on how to take a screenshot, please see How to Take a Screenshot

It's not possible to take screenshots with the DEFY XT


Article Created From

  • 1247021

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