Symptoms
- Receives error "This is an invalid account; please contact customer service." when making a call
- Unable to make outbound calls
- Issues receiving calls
Environment
- Republic Wireless Phones active on the CDMA Network
Resolution
- Take a screenshot of your MEID, IMEI, and ICCID
- Open a Help Ticket, attach the screenshots, and provide the error message you heard
Article Created From
- 1245422