Can't Change My Ringer Volume on Motorola Phone

Symptoms

  • Ring volume slider not available and the phone won't ring

Environment

  • Motorola 3.0 phones 
  • Android 6.0 Marshmallow or higher

Resolution

  1. Swipe down twice from the top of the screen to open the quick settings menu
  2. Tap Total silence, Alarms only, or Priority only to disable Do not disturb

or 

  1. Hold the Volume down button for 5 seconds
  2. Hold the Volume up button for 5 seconds

Cause

Most likely Do Not Disturb mode is enabled. Disabling Do Not Disturb mode should allow you to re-adjust the ringer volume.

On Android Lollipop / Kitkat phones, this is done by setting Interruptions to "None".

 


Article Created From

  • 1234454

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