Symptoms
- Port order is being rejected for an invalid "Account Number"
Environment
- Porting a number to Republic Wireless from Airvoice Wireless
Resolution
- Reach out to Airvoice Wireless to confirm the account number
- Go to your email and locate the "Phone Number Port Exception" email
- Reply back with the account number
Cause
Airvoice Wireless rejected the port order due to an invalid Account Number
Article Created From
- 1236159