- Test the efficacy of sound hardware such as speaker, microphone, etc.
- Open the app drawer
- Open the Device Help app
- Tap the Fix tab
- Tap Hardware Tests
- Tap the hardware to be tested
- Tap Begin Test
- Follow the on-screen instructions to complete the test
If the Hardware tests are failed, please take a screenshot of the Hardware Test page and open a Help Ticket providing the screenshot for reference. If you already have a ticket open, attach the screenshot to your existing ticket.
Article Created From