- Test sound hardware such as speaker, microphone, etc.
- All Motorola Phones
- Open the app drawer
- Open the Device Help app
- Tap the Fix tab
- Tap Hardware Tests
- Tap the hardware to be tested
- Tap Begin Test
- Note: If you are testing the microphone, you will need to speak for three seconds and then the audio will be played back
- Tap Yes or No depending on if the test was successful
If the hardware tests failed, please take a screenshot of the Hardware Test page and open a Help Ticket providing the screenshot for reference. If you already have a ticket open, attach the screenshot to your existing ticket.
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