Can't Activate a Republic 1.0/2.0 Phone (Purchased Before August 2016 But Activation Never Attempted)

Symptoms

  • New activation attempt
  • Error during activation
  • Activation will not complete.

Environment

  • All Republic 1.0 & 2.0 phones except the Motorola DEFY XT
  • Phone was purchased new or pre-owned directly from Republic 
  • Purchase date is before August 01, 2016
  • Phone was never activated 

Resolution

Open a Republic Help ticket

Cause

Due to updates to our systems, phones that have been pending activation since before August 01, 2016 need assistance from Republic Wireless Help team members to get activated.

Additional Notes

Include your device MEID and ICCID in your ticket to Republic to help expedite things.

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