Objective
- To attach a photo or a screenshot to your Help ticket
Environment
- All Republic Wireless phones excluding the Motorola DEFY XT
- Gmail app
- Open Help ticket
Procedure
- On the phone in question, open the Gmail app
- Tap on the last email received from Republic Help
- Reply to the email
- Tap on the paper-clip icon
- Tap Attach file
- Note: this will open your Recent pictures
- Tap on the screenshot to attach it to the email
- Type any needed information into the email
- Send the email
Additional Notes
Article Created From
- 1235547