- Port order is being rejected for an invalid "Account Number"
- Transferring a number from Virgin Mobile to Republic Wireless
- Reach out to Virgin Mobile to confirm the account number
- Go to your email and locate the "Phone Number Port Exception" email
- Reply back with the 9 digit account number
Virgin Mobile rejected the port order due to an invalid Account Number
The customer service number for Virgin Mobile is 1 (888) 322-1122
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