Unrecognized Charge from Republic Wireless Service

Symptoms

• My credit card is being charged but the charge doesn't appear on my Republic account

Environment

• Credit card
• Charge(s)

Resolution

1. If you have a Republic Wireless account, check your Orders, Payments, and Returns by following the steps in this article: How to view and Print Your Orders, Payments, and Returns
2. If you do not have a Republic Wireless account, please reach out to your friend or family member who has a Republic Wireless account and use your credit card as their payment method
3. If neither you nor your friend/family member has a Republic Wireless account, reach out to your financial institution regarding the erroneous charge(s)
4. Do you use Republic Services for your recycling and waste solutions? This may be where the "Republic" charge is coming from. 
5. There may be a misunderstanding in the billing invoices. Please open up a Help Ticket and attach a screenshot or picture of your billing statement so we can review your account and discuss this with you.