Boost Mobile Account Number Exception Message

Symptoms

  • Port order is being rejected for an invalid "Account Number"

Environment

  • Porting a number to Republic Wireless from Boost Mobile

Resolution

  1. Reach out to Boost Mobile to confirm the account number
  2. Go to your email and locate the "Phone Number Port Exception" email
  3. Reply back with the account number

Cause

Boost Mobile rejected the port order due to an invalid Account Number

Additional Notes

You will need to reach out to Boost Mobile's customer service at  1-888-266-7848 


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