How to Access the Android Testing Screen


  • View the Android testing screen to obtain phone details including:
  • Phone Information
  • Battery Information
  • Battery History
  • Usage Statistics
  • Wi-Fi Information



  1. Dial  * # * # 4636 # * # *
  2. Tap the information screen you wish to view

Additional Notes

This code may not work with the Samsung phone app. Generally, technical support will request a screenshot of the phone information screen only for unique cellular network issues.


Having trouble finding the answer you’re looking for? Ask an Expert Member.
(Our Experts are not staff, but their knowledge of our service and phones is outstanding!)