How to Access the Android Testing Screen

Objective

  • View the Android testing screen to obtain phone details including:
  • Phone Information
  • Battery Information
  • Battery History
  • Usage Statistics
  • Wi-Fi Information

Environment

Procedure

  1. Dial  * # * # 4636 # * # *
  2. Tap the information screen you wish to view

Additional Notes

Generally technical support will request a screenshot of the phone information screen  only for unique cellular network issues.


 

Having trouble finding the answer you’re looking for? Ask an Expert Member.
(Our Experts are not staff, but their knowledge of our service and phones is outstanding!)