How to Provide Data Use Records to Republic Help for 3.0 Motorola and Alcatel Phones

Objective

Provide data use records to Republic Help

Environment

Procedure

  1. Open the Republic app
  2. Tap the cell bars icon at the top-left of the screen
  3. Tap the white rectangle that says See where your data is going
    • For Alcatel, tap cell data used
  4. Take a screenshot of this page
    • Note: It may require more than one screenshot to capture all of the information on this page
  5. Open phone Settings app
  6. Tap Data usage
  7. Tap Cellular data usage
    • If running Android 8.1 Oreo, tap Mobile data usage
  8. Take a screenshot of this page
    • Note: It may require more than one screenshot to capture all of the information on this page
  9. Attach screenshots to your ticket through the Gmail appthe Outlook appthe Yahoo app, or your preferred email app

Additional Notes


Article Created From

  • 1244134

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