No Signal to Call or Text over Cellular When Cell Data is Off

Symptoms

  • No cellular signal
  • Cannot call or text away from WiFi
  • Cannot access cellular data

Environment

  • Republic Wireless 3.0 phones
  • Good cellular coverage
  • Cell data turned off

Resolution

  1. Turn on Cell Data in Settings using the steps in the appropriate Help Center Article
  2. Turn on Cell Data in the Republic Wireless app

Cause

The cell data and data roaming settings must be enabled to ensure that your phone functions properly

Additional Notes

Republic Wireless does not charge for data used towards calls and text messages.


Article Created From

  • 1243200

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