Can You Verify a Payment Was Processed on My Account? Kelsea B Follow Environment Monthly service invoice Account portal Payment method Answer Yes. If you don't see the payment processed in your Account portal, open a Help Ticket to confirm a payment was processed and to receive a payment confirmation number. Article Created From 1239623 Related articles Active Phone Shows It Needs to Be Activated How to View and Print Your Orders, Payments, and Returns Error: "No Response Timed Out" My Credit Card Is Expired, Why Is My Monthly Charge Still Being Deducted? Do My Monthly Bill Payment Receipts Get Emailed to Me?