Can You Verify a Payment Was Processed on My Account? Kelsea Follow Environment Monthly service invoice Account portal Payment method Answer Yes. If you don't see the payment processed in your Account portal, open a Help Ticket to confirm a payment was processed and to receive a payment confirmation number. Article Created From 1239623 Related articles How to View and Print Your Orders, Payments, and Returns Error: "No Response Timed Out" Do My Monthly Bill Payment Receipts Get Emailed to Me? How to Perform an External Factory Reset on 3.0 Motorola Phones What Phones Are Compatible with CDMA Service?