Phone Asking for "Network Unlock PIN"

Symptoms

  • Unable to activate phone
  • Phone asking for "Network Unlock PIN"

Environment

  • Bring Your Own Phone (BYOP)
  • CC (Consumer Cellular) in Software Channel

Resolution

This phone is incompatible with Republic Wireless, and will not be able to activate. If you purchased this phone from a third party reseller like Ebay, please return the phone to the seller for a refund. Please contact support if you would like assistance obtaining a compatible phone to use on the Republic network.

Cause

Consumer Cellular's Terms and Conditions state that devices purchased from them may have been programmed with a SIM lock that may only be unlocked by meeting certain criteria.


Article Created From

  • 1242391

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