Symptoms
- Port order is being rejected for invalid "Address Zip Code Mismatch"
Environment
- Porting number from Great Calls to Republic Wireless
Resolution
- Reach out to the carrier you are porting from to confirm the address on your account
- Go to your email and locate the "Phone Number Port Exception email
- Reply back with the address and zip code
Cause
Great Calls rejected the port order due to an invalid address and zip code
Article Created From
- 1235192