Great Calls "Invalid Zip Code" Exception Message

 

Symptoms

  • Port order is being rejected for invalid "Address Zip Code Mismatch"

Environment

  • Porting number from Great Calls to Republic Wireless

Resolution

  1. Reach out to the carrier you are porting from to confirm the address on your account
  2. Go to your email and locate the "Phone Number Port Exception email
  3. Reply back with the address and zip code

Cause

Great Calls rejected the port order due to an invalid address and zip code

 


Article Created From

  • 1235192

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