Objective
- To locate the Software Channel of certain Motorola phones
Environment
- Moto E4
- Moto E4 Plus
- Moto E5 Play
- Moto G4
- Moto G4 Play
- Moto G4 Plus
- Moto G5 Plus
- Moto G5S Plus
- Moto G6
- Moto G6 Play
- Moto G7
- Moto X4
- Moto Z3 Play
Procedure
- Open the Settings menu
- If running Android 7.0 Nougat, tap About phone
- If running Android 8.0 Oreo or higher, tap System, then tap About phone
- Look for Software channel
Additional Notes
- If you have an open Help ticket, take a screenshot and attach it to your ticket
- If unable to take a screenshot, type out what is listed under Software Channel (i.e., retus, usc, etc.) on your ticket instead.
- Please follow this link on instructions to Upload a File to a Help Ticket
- What Software Channels are Compatible with Republic Wireless?
Article Created From
- 1234018