Objective
- To ensure that cellular network settings are set correctly on Samsung Galaxy phones.
Environment
Procedure
Ensure that Mobile Data is Enabled
- Tap Apps
- Tap Settings
- Tap Connections
- Tap Data usage
- Ensure that Mobile data is enabled
Ensure that Mobile Data Limit is Disabled
- Tap Apps
- Tap Settings
- Tap Connections
- Tap Data usage
- Tap Mobile data usage
- Tap the gear icon
- Ensure that Set data limit, Apply usage limit, or Data limit is disabled
Ensure that Data Roaming is Enabled
- Tap Apps
- Tap Settings
- Tap Connections
- Tap Mobile networks
- On Android 10 phones, tap Roaming
- Ensure that Data roaming is enabled
Ensure that Background Data is NOT restricted for the Republic app: How to Restrict App Background Data
Additional Notes
Although roaming cell data is only available on Republic 2.0 plans, the Data roaming setting must be enabled to ensure that your phone functions properly. There's no need to manually set a mobile data limit as once your plan's data allotment is reached, we won't allow further data access.
Article Created From
- 1232659