- Receive a message stating apps are being optimized after turning phone off and back on
- Example: "Optimizing App 1 of 76"
- Moto X1
- Moto X2
- Moto G1
- Moto E1
- Android 5.1 Lollipop
Ensure the phone is unplugged from any charging cables while powering on or rebooting
Known issue with the Android update from 4.4.4 (KitKat) to Android 5.1 (Lollipop)
- If you must turn it on while charging, only hold the power button for 2-3 seconds. The screen should light up 5 seconds later.
- If unplugging the phone doesn't resolve the issue, you may need to clear the system cache
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