Optimizing App Message Appears After Rebooting Phone

Symptoms

  • Receive a message stating apps are being optimized after turning phone off and back on
    • Example: "Optimizing App 1 of 76"

Environment

  • Moto X1
  • Moto X2
  • Moto G1
  • Moto G3
  • Moto E1
  • Moto E2
  • Android 5.1 Lollipop

Resolution

Ensure the phone is unplugged from any charging cables while powering on or rebooting

Additional Notes

  • If you must turn it on while charging, only hold the power button for 2-3 seconds. The screen should light up 5 seconds later.
  • If unplugging the phone doesn't resolve the issue, you may need to clear the system cache

Article Created From

  • 1217783

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