Error Message Says It Will Connect the Call to an External Operator

Symptoms

  • Error message encountered on outgoing calls saying that it will connect the call to an external operator to then pay for the call
  • Can't receive calls on cell

Environment

  • Moto G4
  • Moto G5 Plus
  • Samsung Galaxy S7 edge
  • Cellular network

Resolution

Reset cellular settings on the phone 


Article Created From

  • 1221850

Having trouble finding the answer you’re looking for? Ask an Expert Member.
(Our Experts are not staff, but their knowledge of our service and phones is outstanding!)