How to Reset Network Settings on Samsung Galaxy Phones on Android 7.0 or Higher

Objective

  • Reset network settings

Environment

  • Samsung Galaxy J3 2016
  • Samsung Galaxy J3 2017
  • Samsung Galaxy J7
  • Samsung Galaxy S6
  • Samsung Galaxy S7
  • Samsung Galaxy S7 edge
  • Samsung Galaxy S8
  • Samsung Galaxy S8 Plus
  • Samsung Galaxy Note 8
  • Samsung Galaxy S9
  • Samsung Galaxy S9 Plus
  • Android 7.0 Nougat
  • Android 8.0 Oreo

Procedure

  1. Open the Settings app
  2. Tap General Management
  3. Tap Reset
  4. Tap Reset Network Settings
  5. Tap Reset Settings
    • Note: If prompted, enter your PIN, password or pattern
  6. Tap Reset Settings one more time to confirm

Additional Notes

Doing this will remove all network settings, including saved WiFi networks and Bluetooth connections.

After the process is complete, the cell triangle in the upper right corner will appear empty until the phone has restored the cellular credentials from our network partner.


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