Objective
- Reset network settings
Environment
- Samsung Galaxy J3 2017
- Samsung Galaxy J3 2018
- Samsung Galaxy J7 2018
Samsung Galaxy J7 2019 - Samsung Galaxy S6
- Samsung Galaxy S7
- Samsung Galaxy S7 edge
- Samsung Galaxy S8
- Samsung Galaxy S8 Plus
- Samsung Galaxy Note 8
- Samsung Galaxy S9
- Samsung Galaxy S9 Plus
- Samsung Galaxy Note 9
- Samsung Galaxy S10e
- Samsung Galaxy S10
- Samsung Galaxy S10+
- Samsung Galaxy Note 10
- Samsung Galaxy Note 10+
- Samsung Galaxy S20
- Samsung Galaxy S20+
- Samsung Galaxy S20 Ultra
- Samsung Galaxy S21
- Samsung Galaxy S21+
- Samsung Galaxy S21 Ultra
- Samsung Galaxy A6
- Samsung Galaxy A10e
- Samsung Galaxy A11
- Samsung Galaxy A20
- Samsung Galaxy A50
- Samsung Galaxy A51
- Android 7.0 Nougat
- Android 8.0 Oreo
- Android 9.0 Pie
- Android 10
Procedure
- Open the Settings app
- Tap General Management
- Tap Reset
- Tap Reset Network Settings
- Tap Reset Settings
- Note: If prompted, enter your PIN, password or pattern
- Tap Reset Settings one more time to confirm
Additional Notes
Doing this will remove all network settings, including saved WiFi networks and Bluetooth connections.
After the process is complete, the cell triangle in the upper right corner will appear empty until the phone has restored the cellular credentials from our network partner.
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