Symptoms
- Error message "Your account could not be validated" encountered on outbound calls
- Can't receive or place calls
- Inbound calls go straight to voicemail
Environment
- All Republic Wireless Phones
Resolution
Please check your account to confirm that you do not have an Overdue Balance
Notes:
- If you continue to experience this problem and there is no overdue balance, please use the following guide for troubleshooting the issue: Can't Call, Text, or Use Data on Cell
Article Created From
- 1210107