Objective
- To provide diagnostic information from the SIM Status menu to Republic Help
- To provide information about the SIM card and cell service strength
Environment
Procedure
- Turn WiFi off
- Open Settings
- Tap About phone
- Tap Status
- Tap SIM status
- Take a Screenshot
- Note: You may need to take more than one screenshot as you scroll through this menu
- Attach the screenshot(s) to your Republic Help Ticket
- Note: In your response, please provide the exact address you took the screenshot from
Article Created From
- 1217564