How to Access the RTN Settings on 1.0 and 2.0 Phones

Objective

  • To view the hidden RTN cellular settings menu

Environment

Procedure

  1. Turn WiFi OFF
  2. Open the Phone app
  3. Dial # # 786 #
  4. Select View
  5. Take a screenshot of the information and attach to your existing Help Ticket
    • Note: Please include the exact street address where the screenshot was taken

Additional Notes

  • Please ensure that the notification bar that displays the cell icon is visible in the screenshot

Article Created From

  • 1216537

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