How to Access the RTN Settings on 1.0 and 2.0 Phones

 No longer supported for activation

The phone(s) described in this article can no longer be activated with Republic. Please see Phone Compatibility on 5.0 Plans for information on currently supported phones.

Objective

  • To view the hidden RTN cellular settings menu

Environment

Procedure

  1. Turn WiFi OFF
  2. Open the Phone app
  3. Dial # # 786 #
  4. Select View
  5. Take a screenshot of the information and attach to your existing Help Ticket
    • Note: Please include the exact street address where the screenshot was taken

Additional Notes

  • Please ensure that the notification bar that displays the cell icon is visible in the screenshot

Article Created From

  • 1216537

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