Moto X1 Earpiece No Longer Working

Symptoms

  • Can't hear others during calls
  • Others can hear me without issue
  • Can hear others when placing the call on speakerphone

Environment

  • Moto X1
  • Cellular calls
  • WiFi calls

Resolution

Uninstall apps that can cause issues with call performance

Cause

These apps can access the Phone app and influence the audio of calls and other phone functions

Additional Notes

To see what app types can cause issues with call performance, as well as phone performance, please see What Types of Apps Can Cause Issues with Phone, Call, or Text Performance? 


Article Created From

  • 1212941

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