Symptoms
- Port order is being rejected for invalid "PIN/Passcode"
Environment
- Porting a number to Republic Wireless from Verizon Wireless
Resolution
- Reach out to the carrier you are porting from to confirm the pin number
- Go to your email and locate the "Phone Number Port Exception" email
- Reply back with the pin number
Cause
Verizon rejected the port order due to an invalid PIN/Passcode
Additional Notes
Verizon will often require the pin number to be the billing password
Article Created From
- 1211545