How to Clear the App Data from a Specific Application on Alcatel, Motorola, or Samsung Galaxy Phones

Objective

  • To clear application data on an Alcatel, Motorola, and Samsung Galaxy phone

Environment

Procedure

  1. Open Settings
  2. Tap Apps
  3. Tap the Application in question
  4. Tap Storage
  5. Tap CLEAR DATA or CLEAR ALL DATA
    • Note: depending on the application, you may need to first tap Manage Space
  6. Tap OK

Additional Notes

This will reset the application back to its factory defaults. You will lose any app data that you do not have backed up.


Article Created From

  • 1315591 - updated

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