(Archived) How to Confirm the ICCID of GSM SIM Cards

Objective

  • Confirm the ICCID of the SIM Card

Environment

Procedure

  1. Install the SIM Card Details application
  2. Turn WiFi off
  3. Open the app
  4. Ensure the SIM Information is shown at the top of the display
  5. Take a Screenshot of the information and attach it to your Help Ticket

Additional Notes

If the ICCID is listed as Null in the SIM Card Details app, then you can locate the ICCID by removing the SIM card from the phone and reading the number that is printed on the card itself.


Article Created From

  • 1208094

Article Archived

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