How to Confirm Basic Network Settings on the Samsung Galaxy J3

Objective

  • Confirm your network settings are set correctly

Environment

  • Samsung Galaxy J3 2016
  • Android Marshmallow 6.0.1

Procedure

  1. Tap Settings
  2. Tap Data usage
  3. Ensure Mobile data is enabled (slider should be to the right)
  4. Tap MORE at the top right of the screen
  5. Ensure that the first option says Restrict background data
    • If not, tap Allow background data
  6. Return to Settings
  7. Tap Mobile networks
  8. Ensure Data roaming is enabled (slider should be to the right)

Article Created From

  • 1212494

Having trouble finding the answer you’re looking for? Ask an Expert Member.
(Our Experts are not staff, but their knowledge of our service and phones is outstanding!)