Can't Text on Cell Network After Recently Activating the Phone


  • Recently activated the phone
  • Unable to send texts over cell
  • Unable to receive texts over cell



  1. Press and hold the Power button for 2-3 seconds
  2. Tap on Restart to restart the phone
    • Note: Ensure that your device is charged to a minimum of 5% as the phone won't power back on if your battery is below 5%


The phone needs to be restarted to complete the cellular portion of the activation - until it is rebooted, cell service may not work correctly

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