Unable to Connect to Phone Extension


  • The phone is not recognizing key presses to connect to an extension


  • Any Republic Wireless phone connected to WiFi
  • Dual tone multi frequency (DTMF) tones
  • Touch tones
  • Interactive voice response (IVR) calls
  • Voicemail calls


  1. Disconnect from WiFi to place the call over the cellular network
  2. Mute the call when entering numbers


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