Unable to Get Past the Credit Card Info Page

Symptoms

  • Unable to go past updating Credit Card information

  • The screen says "saving" but it keeps spinning

Environment

  • Existing Account 

  • Activating a new phone

  • Trying to change the billing information

Resolution

  1. Update your billing information in your online account
  2. Activate the phone

Article Created From

  • 1211526

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