Moto G4 Rebooted and Apps Malfunctioned


  • Phone rebooted on its own
  • Republic Wireless app has disappeared
  • Google Play services has disappeared
  • Some apps request Google Play services be downloaded
    • Google Play services would not download
  • Text history has disappeared
  • Photos not visible in the Photos app
  • Lock screen password has disappeared


  • Moto G4


Factory Reset the phone.


The phone crashed, which caused it to reboot and loose the above apps. Google Play services is a stock app, and the phone needs to be reset to get the app back. 

Article Created From

  • 1208301

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