Objective
- Reactivate phone that was canceled after missing payment
Environment
- Phone has been canceled due to late payment
- Past due amount has been paid and no outstanding balance remains
Procedure
- Activate your phone using the normal activation procedure
- This will give you a new phone number as with a normal activation
- Inform Republic Help that your phone has been reactivated, and ask if your original number is recoverable
- If within 30 days of cancellation, Republic Help may be able to restore your original number
Additional Notes
If the phone that was canceled was a 3.0 phone, 3.0 phone SIM cards can only be reactivated for up to 20 days. A replacement SIM card may be needed. For more information, see Invalid SIM During Reactivation.
Article Created From
- 1205056