Objective
- Confirm the ICCID of the SIM Card
Environment
Procedure
- Turn WiFi off
- Open Settings
- Tap About Phone
- Tap Status
- Tap IMEI information
- Take a Screenshot and attach it to your Help Ticket
Additional Notes
- If the ICCID is listed as Unknown in the IMEI information menu, you can locate the ICCID by removing the SIM card from the phone and reading the number that is printed on the card itself; however, please ensure to let Republic Help know that the ICCID was listed as Unknown.
- For Republic Wireless 3.0 phones, see How to Confirm ICCID and Provide SIM Card Info to Republic Help for Republic Wireless 3.0 Phones
Article Created From
- 1210014
Article Archive History
- 03/28/18 - See How to Confirm ICCID and Provide SIM Card Info to Republic Help
- 10/22/18 - Unarchived due to replacement article no longer applying to 2.0 phones