How to Perform a Factory Reset on a 3.0 Motorola, Nexus, and Google Phone Running Android 7.1 and Below via the Settings Menu

Objective

  • To reset the phone to a factory state via the Settings menu

Environment

Procedure

  1. To ensure your personal information is backed up, please refer to How to Back Up Contacts, Photos, Videos, Apps, Music, Messages, or Other Miscellaneous Files
  2. Open Settings
  3. Tap Backup & reset
  4. Tap Factory data reset
  5. Tap RESET PHONE
  6. Tap ERASE EVERYTHING
    • Note: If you have a screen lock set up (pin, pattern, or password), you'll need to verify that first
  7. After the phone restarts, please select Set up as new during the setup and after signing in to your Google account, to setup the phone as a new device
  8. Once returned to your home screen, you will need to make certain that the Republic app is downloaded and updated on your phone
  9. Once the app has downloaded and updated, open it to confirm that your phone number appears on the Your Phone Info Tab

Additional Notes

For a complete reset, make sure Automatic Restore and Back up my data  are set to off

A factory reset will reset your phone to a cleared state - apps, internal memory, contacts, photos/videos, or other personal info will not be backed up or synced automatically. Any firmware updates you have installed will still be on your phone.


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