How to Backup Contacts, Photos, Videos, Apps, Music, Messages, or Other Miscellaneous Files

Objective

  • To back up contacts, photos, videos, apps, music, messages, or other miscellaneous files

Environment

Procedure

Before You Begin

Ensure that you have synced your Google account to your phone

Back up Contacts

  • Confirm that your contacts are synced to your Google account by using a computer and visit contacts.google.com
  • Any contacts showing on this page will be the contacts that are synced to your Google account.
  • Be sure that you're using the same Google account as the phone when logged onto Google's site using your computer.

Back up Photos and Videos

  • Confirm that your photos are synced to your Google account by using a computer to visit photos.google.com
  • Be sure that you're using the same Google account as the phone when logged onto Google's site using your computer.

Back up Messages (SMS/MMS and voicemail messages)

If your phone is running Android 8.0 Oreo or higher, you may have the option to back up text messages with Messages by Google. For the instructions, please see How to Back up Text Messages with Messages by Google.

 Important Note

If your phone is running Android 7.1 Nougat or below, then there currently isn't a way to move SMS and MMS to your computer or SD card. However, there are third-party apps in the Google Play Store that may be able to back up and restore your messages.

For saving voicemail on phones running Republic Wireless app version 3.19 or higher see How to Save a Voicemail Message.

Back up Miscellaneous Files

Additional Notes

You can find a tutorial video on how to back up your files on this link: